Bets 99 believes gaming should be fun — not stressful. Our responsible gaming policy keeps you in control and ensures your experience stays healthy and enjoyable.
Bets 99 puts you in full control — you decide how you play and how much.
Set daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Set a maximum time limit for each gaming session. Once the time is up, the platform will automatically log you out.
Take a break from 24 hours up to 30 days. No betting activity will be permitted on your account during this time.
For a longer break, choose self-exclusion for any period between 30 days and 5 years. Your account will be completely inactive during this time.
You will receive pop-up notifications at set intervals summarizing how long you have been playing and how much you have won or lost.
Set a maximum daily or weekly loss limit. Once the limit is reached, no further bets can be placed and the system will automatically stop gameplay.
At bets 99, we believe online gaming should be entertaining — never a source of financial stress or mental strain. Responsible Gaming is a core pillar of our platform, ensuring every user can enjoy gaming safely, mindfully, and in control.
Millions of gamers in Bangladesh trust bets 99 because we care about more than just profits — the overall well-being of every player matters just as much to us. In line with our responsible gaming policy, bets 99 provides every user with all the tools and information they need to stay in control of their gaming habits.
If gaming starts to feel like a compulsion rather than fun, or you find yourself repeatedly betting to chase lost money — that may be a sign of a problem. On this page, you will learn how to protect yourself and where to find help when you need it.
Responsible gaming is not a sign of weakness — it is the mark of a smart, self-aware player. bets 99 is always here for you.
The responsible gaming principles at bets 99 are simple but effective. Following them keeps gaming a healthy and enjoyable experience.
Following these principles will ensure that gaming on bets 99 remains a positive and enjoyable experience every time.
Problem gambling and gaming addiction develop gradually — many people do not realize when things have gotten out of hand. Stay aware of the following warning signs:
| Signs | Description | Level |
|---|---|---|
| Losing Track of Time | Spending more time gaming than planned | Moderate |
| Budget Exceeded | Repeatedly spending beyond the set limit | Moderate |
| Concealment | Hiding gaming habits from family or friends | Serious |
| Chasing losses | Repeatedly increasing bets to try to recover lost money | Serious |
| Borrowed | Taking out loans or borrowing money from others to fund gaming | Serious |
| Mood Changes | Feeling angry, anxious, or depressed when unable to play | Serious |
| Avoiding responsibilities | Neglecting work, family, or studies in favor of gaming | Serious |
| Loss of Control | Being unable to stop even when you want to | Serious |
| No longer finding enjoyment in the game | Losing interest in activities you used to enjoy | Light |
If you notice any of the serious signs above in yourself, please contact bets 99 support immediately or use the self-exclusion option.
Bets 99 gives every user complete control over their gaming experience. Here is a detailed breakdown of how each tool works:
Set daily/weekly/monthly limits. Decreases take effect immediately; increases require a 7-day wait.
Set a maximum gaming time limit. Automatic logout when time is up.
Temporarily pause your account for 1 to 30 days.
Gameplay stops automatically once a set loss amount is reached.
A gaming summary will appear on screen every 15/30/60 minutes.
Fully deactivate your account for anywhere between 30 days and 5 years.
These tools can be activated at any time from Account Settings. If you need help, our 24/7 support team is always ready.
Self-Exclusion is the most powerful responsible gaming tool available. If you feel it is becoming difficult to keep your gaming under control, this is the option to use.
Self-exclusion cannot be cancelled before the period ends. Once it expires, you will need to contact our support team to reactivate your account, and a cooling-off period will apply.
Bets 99 strictly prohibits gaming by anyone under 18. Age verification is mandatory at registration, and any suspicious account is investigated.
If children or teenagers in your household have access to your device, take the following steps:
If a minor's account is identified, bets 99 immediately closes it and refunds any deposited funds.
You do not have to face gaming addiction alone. bets 99 is committed to connecting you with professional support. Our 24/7 support team is here for you through any difficulty.
If you believe you or someone you know may be struggling with a gaming addiction, take the following steps:
The bets 99 responsible gaming support team is available 7 days a week, 24 hours a day via live chat. Your information remains completely confidential.
Bets 99 is more than a gaming platform — we are committed to building a responsible community where every member can enjoy entertainment safely and healthily.
Our staff receive regular responsible gaming training and are equipped to identify signs of problematic gaming behavior. When our team notices such signs in a user, we proactively reach out and offer support.
Responsible gaming is a core standard at bets 99. We are committed to the well-being and safety of every user.
Answers to common questions about responsible gaming.