Your personal data matters most to us. This policy clearly explains how bets 99 collects your information, how it is used, and how it is kept secure.
Your privacy is our top priority at bets 99.
Every transaction and login session on bets 99 is protected by 256-bit SSL encryption. Third parties cannot access your information at any point.
Your personal information is never sold or rented to any third party. bets 99 does not share your data for commercial purposes.
Bets 99's KYC process verifies your identity and prevents others from accessing your account. Security is doubly assured.
Your data is stored on secure servers meeting international standards. Regular security audits and penetration testing are conducted to identify any vulnerabilities.
Bets 99 users can view, correct, or request deletion of their personal data at any time. Your data belongs to you.
You can opt out of promotional notifications and emails from bets 99 at any time. Your preferences matter to us.
Welcome to bets 99. This Privacy Policy ("Policy") explains in detail how personal information is collected, used, stored, and protected through the bets 99 platform. By using our website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy.
Bets 99 believes privacy is a fundamental right. That is why we are always transparent about what data we need and why. We only collect information that is genuinely required to improve our services and keep your experience secure.
This policy has been prepared in English with Bangladesh users in mind. In the event of any legal dispute, the English version shall be considered final.
This privacy policy may be updated from time to time. The latest version will always be available on this page. We will notify you of any significant changes via SMS or email.
Bets 99 collects different types of information from you — some you provide directly, and some is collected automatically when you use our platform.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Account verification and KYC |
| Contact Information | Mobile number, email address | Account registration and notifications |
| Financial information | Mobile Banking/Nagad number and transaction history | Deposit & Withdrawal Process |
| Technical Information | IP address, browser, and device information | Security & Fraud Prevention |
| Usage Data | Game history, betting patterns, login times | Service Improvement & Personalization |
| Location Data | Approximate location (IP-based) | Compliance with regional regulations |
Bets 99 never stores your full bank card number or PIN. All financial transactions are conducted through fully encrypted channels.
Bets 99 uses your information for the purposes below. We only use collected data for what is strictly necessary — nothing beyond that.
Bets 99 never sells your data to advertisers. Promotional messages relate solely to bets 99's own offers.
Bets 99 uses industry-leading technology and processes to keep your data secure. Our security framework is continuously updated to address emerging threats.
In the event of a data breach, bets 99 will notify affected users within 72 hours and take immediate steps to minimize any damage.
Bets 99 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent some bets 99 features from working correctly.
Bets 99 does not retain your information longer than needed. Each type of data has a defined retention period:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | While account is active | Service Delivery |
| Transaction Records | 5 Years | Legal obligation |
| KYC documents | 5 Years | Regulatory Requirements |
| Gaming History | 3 Years | Dispute Resolution |
| Log Files | 12 Months | Security Analysis |
| Marketing Information | Until opt-out | Promotional Communications |
Once the designated retention period ends, data is securely deleted or anonymized. Even after account closure, certain data may be retained for the periods stated above for legal reasons.
As a bets 99 user, you have important rights over your personal data. We respect these rights and process all requests within 30 days.
You can request to see what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request the deletion of your data under certain circumstances.
In certain circumstances, you may request that the processing of your data be restricted.
You can request a copy of your data in a structured format.
You may object to the use of your data for specific purposes.
To exercise these rights, contact the bets 99 support team. Your request will be processed within 30 days of identity verification.
Bets 99 strictly prohibits account creation or use of its services by anyone under 18. We do not knowingly collect personal information from minors.
If you believe a minor is using bets 99, please notify our support team. We will take prompt action.
The bets 99 platform may integrate third-party services such as payment gateways or game providers. These third parties maintain their own privacy policies.
Bets 99 works exclusively with trusted and verified partners. All partners are bound by strict confidentiality agreements.
Bets 99 may update this privacy policy from time to time. Revisions may occur due to regulatory changes, new services, or security improvements.
You are advised to visit this page regularly. For any questions, please contact our support team.
For any questions, concerns, or requests regarding the privacy policy, please contact the bets 99 Data Protection Team:
Answers to the most frequently asked questions about the privacy policy.
Your privacy is fully protected at bets 99. Register now and experience Bangladesh's safest gaming platform.